Use Chat features in your forms and pages to improve internal collaboration, enhance your customer journey, speed up customer resolutions, and convert visitors into customers.
Offer 24/7 support and improve internal collaboration by adding chat features to your forms and pages. Utilize bots that act as extensions of your support and sales teams. Automatically prioritize tickets and route new conversations by utilizing bots that ask the right questions and provide efficient support, so your support team can prioritize other items.
No code is required. Define custom routing rules to provide your users with the best experience possible. Without much input our AI will be able to understand what your customers want and brings them the answers they need. Our chatbot also integrates with most help desk solutions to keep conversations in sync and create support tickets.
Data safety is our highest concern. We offer state-of-the-art security protocols, multi-factor authentication, security logs, encryption, and are compliant with PCI, HIPAA, SOC II, and GDPR.
Your new chatbot can collect data that can be used to optimize your messaging strategy.Offer custom discounts only to high-quality leads by utilizing data like time spent on the platform, page navigation, and purchase and chat history.